INDEX
Job References
Letter to a Bank
Business Bullshit Bingo
Employee Handbook
In the Beginning
Lesson for the Corporate World
Office Rules
Customer Support
Executive Test
TEXTS
'He left us as he arrived, fired with enthusiasm'
'You will be lucky to get him to work for you'
Old story about the school report that ends with the headmaster
writing:
"Johnny is trying, very trying!"
Work references:
First there's the drunkard or lazy worker who gets the
reference:
"You will be very fortunate to get this man to work for you" or
"I am sure that whatever task he undertakes, no matter how small,
he will be fired with enthusiasm."
The latecomer, work dodger or person who is continually off
sick.
He'll get a note saying: "A man like him is hard to find."
There are also subtle uses of punctuation that can change the
meaning.
The first: "He won't do anything which will lower your regard
for him."
On the other hand: "He won't do anything, which will lower your
regard for him," carries an entirely different message.
Three examples of ambiguity:
"She worked for us more or less for a year."
"No salary would be too much for him."
"He is definitely a young man to watch. One day he will forge a
name for himself."
Reading between the lines, is the watchword when checking a
prospective worker's papers.
Often it's what isn't said rather than what is.
The most soul-searching question you can ask a former employer when
you are checking out a job seeker is:
"If you had the opportunity, would you employ him/her again."
The answer to that says more than a thousand words.
Below is an actual letter sent to a bank. This bank manager
thought it amusing enough to have it published in the NY Times.
It's priceless!!
Dear Sir:
In due course, I will issue your employee with a PIN number which he/she must quote in dealings with me. I regret that it cannot be shorter than 28 digits but, again, I have modelled it on the number of button presses required to access my account balance on your phone bank service. As they say, imitation is the sincerest form of flattery. Let me level the playing field even further. Press buttons as follows:
1.- To make an appointment to see me.
2.- To query a missing payment.
3.- To transfer the call to my living room in case I am there.
4.- To transfer the call to my bedroom in case I am sleeping.
5. -To transfer the call to my toilet in case I am attending to
nature.
6.- To transfer the call to my mobile phone if I am not at
home.
7.- To leave a message on my computer, a password to access my
computer is required. Password will be communicated at a later date
to the Authorized Contact.
8. To return to the main menu and to listen to options 1 through
7.
9. To make a general complaint or inquiry. The contact will then be
put on hold, pending the attention of my automated answering
service.
While this may, on occasion, involve a lengthy wait, uplifting
music will play for the duration of the call. Regrettably, but
again following your example, I must also levy an establishment fee
to cover the setting up of this new arrangement. May I wish you a
happy, if ever-so-slightly less prosperous New Year?
Your Humble Client
at the end of the day |
benchmark |
best practice |
bottom line |
client focus(ed) |
core comeptencies |
empower (or empowerment |
fast track |
game plan |
knowledge base |
leverage |
mindset |
out of the loop |
paradigm |
proactive |
results driven |
revisit |
strategic fit |
synergy |
take that off line |
think outside the box |
tourch base |
24/7 |
value added |
win-win |
It is advised that you come to work dressed according to your
salary. If we see you wearing $350 Prada sneakers, and carrying a
$600 Gucci Bag, we assume you are doing well financially and
therefore you do not need a raise. If you dress poorly, you need to
learn to manage your money better, so that you may buy nicer
clothes, and therefore you do not need a raise. If you dress
in-between, you are right where you need to be and therefore you do
not need a raise.
SICK DAYS
We will no longer accept a doctor's statement as proof of sickness.
If you are able to go to the doctor, you are able to come to
work.
PERSONAL DAYS
Each employee will receive 104 personal days a year. They are
called Saturday & Sunday.
BEREAVEMENT LEAVE
This is no excuse for missing work. There is nothing you can do for
dead friends, relatives or co-workers. Every effort should be made
to have non-employees attend to the arrangements. In rare cases
where employee involvement is necessary, the funeral should be
scheduled in the late afternoon. We will be glad to allow you to
work through your lunch hour and subsequently leave one hour
early.
RESTROOM USE
Entirely too much time is being spent in the restroom. There is now
a strict 3 minute time limit in the stalls. At the end of three
minutes, an alarm will sound, the toilet paper roll will retract,
the stall door will open and a picture will be taken. After your
second offense, your picture will be posted on the company bulletin
board under the "Chronic Offenders" category.
LUNCH BREAK
Skinny people get 30 minutes for lunch as they need to eat more, so
that they can look healthy. Normal size people get 15 minutes for
lunch to get a balanced meal to maintain their average figure. Fat
people get 5 minutes for lunch, because that's all the time needed
to drink a Slim Fast.
Thank you for your loyalty to our company. We are here to provide
a positive employment experience. Therefore, all questions,
comments, concerns, complaints, frustrations, irritations,
aggravations, insinuations, allegations, accusations,
contemplations, consternation, and input should be directed
elsewhere.
Have a nice week!
THE MANAGEMENT
In the beginning was the Plan.
And then came the Assumptions.
And the Assumptions were without form.
And the Plan was without substance.
And darkness was upon the face of the Workers.
And they spoke among themselves, saying, "It is a crock of shit and
it stinks."
And the Workers went unto their Supervisors and said, "It is a pail
of dung, and we can't live with the smell."
And the Supervisors went unto their Agents, saying, "It is a
container of excrement, and it is very strong, such that none may
abide by it."
And the Agents went unto their Project Managers, saying, "It is a
vessel of fertilizer and none may abide its strength."
And the Project Managers spoke among themselves, saying to one
another, "It contains that which aids plant growth, and it is very
strong."
And the Project Managers went to the Contracts Managers, saying
unto them, "It promotes growth, and it is very powerful."
And the Contracts Managers went to the Regional Director, saying
unto him, "This new plan will actively promote the growth and
vigour of the company with powerful effects"
And the Regional Director looked upon the Plan and saw that it was
good. And the Plan became Policy.
And that is how shit happens!
Lesson for the Corporate World
Worker Dead at Desk for Five Days
Bosses of a publishing firm are trying to work out why no one
noticed that one of their employees had been sitting dead at his
desk before anyone asked if he was feeling OK. George Turklebaum,
51, who had been employed as a proof reader at a New York firm for
30 years, had a heart attack in the open plan office he shared with
23 other workers. He quietly passed away on Monday, but nobody
noticed until Saturday morning when an office cleaner asked why he
was working during the weekend. His boss, Eliot Wachiaski, said:
"George was always the first guy in each morning and the last to
leave at night, so no one found it unusual that he was in the same
position all that time and didn't say anything. He was always
absorbed in his work and kept much to himself." A post mortem
examination revealed he had been dead for five days after suffering
a coronary. George was proof reading medical textbooks when he
died. You may want to give your co-workers a nudge occasionally.
The moral of the story: Don't work too hard. Nobody notices
anyway.
1. Never walk without a document in your hands
People with documents in their hands look like hardworking
employees heading for important meetings. People with nothing in
their hands look like they're heading for the canteen. People with
a newspaper in their hand look like they're heading for the toilet.
Above all, make sure you carry loads of stuff home with you at
night, thus generating the false impression that you work longer
hours than you do.
2. Use computers to look busy
Any time you use a computer, it looks like "work" to the casual
observer. You can send and receive personal e-mail, chat and
generally have a blast without doing anything remotely related to
work. These aren't exactly the societal benefits that the
proponents of the computer revolution would like to talk about but
they're not bad either. When you get caught by your boss - and you
*will* get caught -- your best defense is to claim you're teaching
yourself to use new software, thus saving valuable training
expenses.
3. Messy desk
Top management can get away with a clean desk. For the rest of us,
it looks like we're not working hard enough. Build huge piles of
documents around your workspace. To the observer, last year's work
looks the same as today's work; it's volume that counts. Pile them
high and wide. If you know somebody is coming to your desk, bury
the document you'll need halfway down in an existing stack and
rummage for it when he/she arrives.
4. Voice Mail
Never answer your phone if you have voice mail. People don't call
you just because they want to give you something for nothing - they
call because they want YOU to do work for THEM. That's no way to
live. Screen all your calls through voice mail. If somebody leaves
a voice mail message for you and it sounds like impending work,
respond during lunch hour when you know they're not there - it
looks like you're hardworking and conscientious even though you're
being a devious weasel. 5. Looking Impatient and Annoyed
Always try to look impatient and annoyed to give your bosses the
impression that you are always busy.
6. Leave the office late
Always leave the office late, especially when the boss is still
around. You could read magazines and storybooks that you always
wanted to read but have no time until late before leaving. Make
sure you walk past the boss' room on your way out. Send important
emails at unearthly hours (e.g. 9:35pm, 7:05am, etc.) and during
public holidays.
7. Creative Sighing for Effect
Sigh loudly when there are many people around, giving the
impression that you are under extreme pressure.
8. Stacking Strategy
It is not enough to pile lots of documents on the table. Put lots
of books on the floor etc. (thick computer manuals are the
best).
9. Build Vocabulary
Read up on some computer magazines and pick out all the jargon and
new products. Use the phrases freely when in conversation with
bosses. Remember: They don't have to understand what you say, but
you will sound impressive.
10. Have 2 Jackets
If you work in a big open plan office, always leave a spare jacket
draped over the back of your seat. This gives the impression that
you are still on the premises. The second jacket should be worn
while swanning around elsewhere.
11. MOST IMPORTANT:
DON'T forward this to your boss by mistake.
If you have ever had to deal with a major corporation's customer
service then you will really appreciate this.
Auntie died this past January. Citi Bank billed her for February
and March for their monthly service charge on her credit card, and
then added late fees and interest on the monthly charge...the
balance had been $0.00... now was somewhere around $60.00).
I placed the following phone call to CitiBank:
Me: "I am calling to tell you that she died in January."
CitiBank: "The account was never closed and the late fees and
charges still apply."
Me: "Maybe, you should turn it over to collections..."
CitiBank: "Since it is 2 months past due, it already has
been."
Me: "So, what will they do when they find out she is dead?"
CitiBank: "Either report her account to the frauds division, or
report her to the credit bureau...maybe both!"
Me: "Do you think God will be mad at her?"
CitiBank:"...excuse me .....?"
Me: "Did you just get what I was telling you.... the part about
her being dead?"
CitiBank: "Sir, you'll have to speak to my supervisor!"
(Supervisor gets on the phone).
Me: ''I'm calling to tell you, she died in January."
CitiBank: "The account was never closed and the late fees and
charges still apply."
Me: "You mean you want to collect from her estate?"
CitiBank: ".....(stammer)" .... "Are you her lawyer?"
Me: "No, I'm her great nephew." (Lawyer info given... )
CitiBank: "Could you fax us a certificate of death?"
Me: "Sure." ( Fax number is given )
( After they get the fax. )
CitiBank: "Our system just isn't setup for death..."
Me: "Oh..."
CitiBank: "I don't know what more I can do to help..."
Me: "Well... if you figure it out, great! If not, you could just
keep billing her...I suppose...don't really think she will
care...."
CitiBank: "Well...the late fees and charges do still apply."
Me: "'Would you like her new billing address?"
CitiBank: "That might help."
Me: " ( Odessa Memorial Cemetery #### Hwy 129 and plot number
given. )
CitiBank: "Sir, that's a cemetery!"
Me: "What do you do with dead people on your planet?!!"
The following short quiz consists of 4 questions and will tell you
whether you are qualified to be a "professional."
Scroll down for each answer. The questions are NOT that difficult.
1. How do you put a giraffe into a refrigerator?
The correct answer is: Open the refrigerator, put in the giraffe, and
close the door.
This question tests whether you tend to do simple things in an overly
complicated way.
2. How do you put an elephant into a refrigerator?
Did you say, "Open the refrigerator, put in the elephant, and close the
refrigerator?" (Wrong Answer)
Correct Answer: Open the refrigerator, take out the giraffe, put in the
elephant and close the door.
This tests your ability to think through the repercussions of your
previous actions.
3. The Lion King is hosting an animal conference. All the animals
attend except one. Which animal does not attend?
Correct Answer: The Elephant. The elephant is in the refrigerator. You
just put him in there.
This tests your memory.
OK, even if you did not answer the first three questions correctly, you
still have one more chance to show your true abilities.
4. There is a river you must cross but it is inhabited by crocodiles.
How do you manage?
Correct Answer: You swim across. All the crocodiles are attending the
Animal Meeting.
This tests whether you learn quickly from your mistakes.
According to Anderson Consulting Worldwide, around 90% of the
professionals they tested got all questions wrong.
But many preschoolers got several correct answers.
Anderson Consulting says this conclusively disproves the theory that
most professionals have the brains of a four year old. Send this out to
frustrate all of your smart friends.
Remember Anderson Consulting folded!
Updated 1 April 2004